khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 8425716052
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, verify a strong internet connection by checking for a stable signal. If a proper signal is established, click on "send OTP" and wait for the verification code to arrive. If the OTP doesn't arrive within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should allow you to access the app and enjoy its features.
Q1: What is the minimum withdrawal amount in the khelplay?
The app allows users to withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, with bonus amounts remaining non-withdrawable. Users can access the withdrawn funds once they meet this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus amount can be withdrawn by the user. This distinction applies to both the bonus funds and any resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At khelplay, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of providing exceptional service and are committed to providing a hassle-free environment for our players. Our team is comprised of experienced professionals who are knowledgeable and passionate about gaming. They are equipped to handle any issue that may arise, from game-related questions to technical difficulties. Whether you're a seasoned player or just starting out, our support team is here to help you every step of the way. At khelplay, we believe that a positive gaming experience is crucial to our players' overall enjoyment. That's why we've implemented a number of features and tools designed to enhance your experience and provide endless possibilities for entertainment and winning. From exciting games and promotions to rewarding bonuses and loyalty programs, we have everything you need to make your gaming experience truly unforgettable. So why wait? Join us today and discover the limitless possibilities that await you at khelplay. With our commitment to customer satisfaction and exceptional service, you can be sure that you're in good hands. Come and explore the thrill of gaming with us, where the entertainment and potential for victory are truly endless.
We provide a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options, ensuring that all transactions are safe and direct. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns, guaranteeing an exceptional experience at khelplay.